Merit University

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For 13 years, this conference has been a very successful program to provide senior living leaders, HR professionals, and other community based staff education and training in areas of HR Law, benefits, training and other services we provide. Merit University also provides attendees the opportunity to interact with their peers and the chance to meet and interact directly with the Merit Senior Living team.

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Merit Senior Living Leadership Minute

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The Leadership Minute is a weekly, one-minute(ish) video produced by the Merit Senior Living training & development team giving tips on the topics of leadership development, service excellence, and workplace communications.

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Free 30 Minute Webinars

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We hope you’ll join us for one of our FREE 30 minute webinars!<br> <br> Our goal is to make employment easy and one way we do that is by providing you information that is relevant and valuable in the areas of leadership development, service excellence, and workplace communications.

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Merit Senior Living Leadership Minute #41 – Successful Skills


Merit Senior Living Leadership Minute  41   Successful Skills   YouTube

Does your housekeeping department know the #1 Successful Skill? Without understanding the Successful Skills your team may fail because they they are simply not good at what they do. In our 41st installment of the Merit Senior Living Leadership Minute, Kristi identifies the two Successful Skills your team needs to […]

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Merit Senior Living Leadership Minute #40 – Trust


Merit Senior Living Leadership Minute  40   Trust   YouTube

What is your trust strategy? As leaders of your communities you must and retain trust with your team, your residents, their families, and the community. This is a tall order, but trust must be a core value of your culture. Trust starts with you. But, how do you work to […]

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Merit Senior Living Leadership Minute #39 – Emotional Bank Accounts


Leadership Minute  39 3    Test   YouTube

The act of giving is fairly prevalent during this time of year, but a true leader gives year round. Year round giving adds deposits to the Emotional Bank Account, which Stephen Covey described as an account similar to that of a financial account where there are deposits and withdrawals. In […]

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Merit Senior Living Leadership Minute #38 – 30 Seconds to Discover Your Team


Merit Senior Living Leadership Minute  38   30 Seconds to Discover Your Team   YouTube

As a leader, understanding how your team works is important to your ability to lead. Your team members have different preferences, and ways of working, and if managed ineffectively their differences can lead to dissatisfaction that directly impact your residents. In this Merit Senior Living Leadership Minute, Kristi discusses an […]

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Merit Senior Living Leadership Minute #37 – Respect and Trust


Merit Senior Living Leadership Minute  37   Respect and Trust   YouTube

On a scale of 1-10 how much does your team respect one another? On a scale of 1-10 how much does your team trust one another? High performing teams need to have respect and trust go hand in hand for a team to function efficiently. Jason tackles one exercise he […]

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Merit Senior Living Leadership Minute #36 — Becoming a High Performing Team


Merit Senior Living Leadership Minute  36    Becoming a High Performing Team   YouTube

According to the survey we ran last week most of you are concerned with leading your teams to become high performing in the up coming year. This is not an absolute shocker on our end as we currently have a program that is to this end. Struggling to get a […]

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Merit Senior Living Leadership Minute #35 – What is Your Greatest Challenge?


Merit Senior Living Leadership Minute  35   What is Your Greatest Challenge    YouTube

What is your greatest challenge going to be in 2015? Budget Restrictions…Redeployment of Team Members…Low Team Moral??  We thought it would make sense to take advantage of our milestone 35th Merit Senior Living Leadership Minute video to ask you for your feedback. Our goal has always been to bring you […]

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Merit Senior Living Leadership Minute #34 – Unleash the Power Within


Leadership Minute  34   Unleash the Power Within   YouTube

Do you immerse your team in vision and standards? As a leader of your community you must immerse your team with relevant and meaningful messaging and training to create and maintain that ideal culture. Suggestions and orders, simply will not work. In this Merit Senior Living Leadership Minute, Jason discusses […]

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Merit Senior Living Leadership Minute #33 – Behavioral Interviewing


Merit Senior Living Leadership Minute  33   Behavioral Interviewing   YouTube

Avoid the cost and stress of your employee turnover by considering the addition of behavioral interviewing to your hiring mix. In this Merit Senior Living Leadership Minute, Kristi tackles the tough questions about the interview process and she provides numerous samples to prevent turnover.

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Merit Senior Living Leadership Minute #32 – Unlocking the Power of Differences


Merit Senior Living Leadership Minute  32   Unlocking the Power of Differences   YouTube

Differences can be a powerful dynamic within your organization that can lead to both positive and negative outcomes depending on how they are managed. In this Merit Senior Living Leadership Minute, Jason will explore how to unlock the power of differences and assist leaders with understanding success.   _________________________________________________________________________ FREE 30 […]

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